Bespoke Management Systems

The principles of management are well established and are set out in a number of formal standards and requirements for many business processes and models.

Our approach is to turn those requirements into practical, cost effective, operational systems for management and employees.

We often refer to; 'Why', 'What', 'When', being a pragmatic view of the basic management principles.

People do need to know 'Why' they are required to complete a task, 'What' it is they have to do, and 'When' it must be done by.

Management obviously need to be able to monitor progress and current status.

We utilise internet technologies so that Information, Records, Schedules, etc can be presented as a common view, regardless of physical location.

Similarly, use of databases allows common reporting standards across many sites.

The technologies facilitate us being able to provide Information and Instruction in order that employees may understand why and how they are to carry out a process.

The systems provide standard simple Records templates.

An electronic Planner of scheduled requirements by period (day, week, month, year) is specifically tailored to the managed process.

The Planner is coupled with an automatic e-mail reminder system that can give notice of actions prior to them becoming due, or, overdue, complete with management escalation.

Around the basic system are Organisation, which facilitates various levels of permissions and actions.

Inspection and Review, gives the facility to record required inspection results at specified intervals, and perform system reviews and complete a record of that process.

There is a completely flexible Reporting suite to provide simple Green, Amber, Red, visual status, along with quantified data from the database which may be reported on via the Report Builder to produce graphical representations.

Examples of OE Services Management systems;

• Franchise standards
• Sales process requirements
• Financial process requirements
• Manufacturing process requirements
• Service process requirements

The net effect is to facilitate cost effective controls, as a straightforward business process, bespoke to your particular requirements.